A chat reply at 2am, escalated to a human by 9.
AI agents that handle first-line questions on your website and WhatsApp, qualify leads, and escalate to a real person the moment a conversation needs one — not a bot pretending to know things it doesn't.
A chatbot that confidently makes things up is worse than no chatbot.
Most AI chatbot deployments fail one of two ways — either they're a glorified FAQ that frustrates anyone with a real question, or they're given too much rope and start answering things they shouldn't. We build agents scoped to what they actually know, with a clean handoff to a human the moment a conversation goes past that.
A widget answering common questions and capturing leads before a human is even online.
Automated responses and lead qualification directly in WhatsApp Business.
Internal knowledge-base agents for staff — HR policy questions, IT requests, standard procedures.
Typically four to six weeks, depending on scope and channels.
A single-channel FAQ agent is a smaller scope than a multi-channel lead-qualification system — the range below covers most engagements.
Conversation Scoping
What the agent should handle, what it should escalate, and what knowledge base it's actually built on.
Agent Build
Built and connected to your website, WhatsApp, or internal tools, with CRM integration for lead capture.
Testing & Tuning
Real conversation testing to catch where the agent overreaches or misunderstands — refined before launch, not after.
Launch & Monitoring
Live monitoring through the first conversations, with adjustments made from what people actually ask.
What's actually built.
A working agent your team can monitor and adjust — not a black-box chatbot you can't see inside.
- Website / WhatsApp chatbot setup
- Lead qualification & routing
- FAQ & support automation
- Bilingual Arabic/English conversations
- Human escalation workflow
- CRM integration for lead capture
- Conversation analytics
- Post-launch tuning window
Built on the channels your customers already use.
No custom app to download — the agent meets people where they're already messaging.
Before you ask, you might wonder…
Agentic AI & Chatbots is customer- and staff-facing — conversations people actually have with the agent. AI & Automation covers backend workflows that run without anyone talking to them, like content drafting or data processing pipelines.
No — it handles first-line, repetitive questions and escalates the rest. Your team spends time on conversations that actually need a person, not on answering "what are your hours" for the fifth time today.
The agent is scoped to a defined knowledge base and instructed to escalate rather than guess outside it. Testing during the tuning phase specifically probes for overreach before launch, not just happy-path questions.
Your existing FAQ, help center content, and any documentation you provide — scoped during the conversation-design phase so the agent isn't answering from general knowledge it shouldn't be trusted with.
Yes — the agent is built and tested bilingually from the start, including switching languages mid-conversation, not treated as a separate add-on.
Answer the easy questions automatically. Route the rest to a person.
Free 30-minute discovery call. Bring your most repeated customer question — we'll show you how the agent would handle it.
A chat reply at 2am, escalated to a human by 9.
AI agents that handle first-line questions on your website and WhatsApp, qualify leads, and escalate to a real person the moment a conversation needs one — not a bot pretending to know things it doesn't.
A chatbot that confidently makes things up is worse than no chatbot.
Most AI chatbot deployments fail one of two ways — either they're a glorified FAQ that frustrates anyone with a real question, or they're given too much rope and start answering things they shouldn't. We build agents scoped to what they actually know, with a clean handoff to a human the moment a conversation goes past that.
A widget answering common questions and capturing leads before a human is even online.
Automated responses and lead qualification directly in WhatsApp Business.
Internal knowledge-base agents for staff — HR policy questions, IT requests, standard procedures.
Typically four to six weeks, depending on scope and channels.
A single-channel FAQ agent is a smaller scope than a multi-channel lead-qualification system — the range below covers most engagements.
Conversation Scoping
What the agent should handle, what it should escalate, and what knowledge base it's actually built on.
Agent Build
Built and connected to your website, WhatsApp, or internal tools, with CRM integration for lead capture.
Testing & Tuning
Real conversation testing to catch where the agent overreaches or misunderstands — refined before launch, not after.
Launch & Monitoring
Live monitoring through the first conversations, with adjustments made from what people actually ask.
What's actually built.
A working agent your team can monitor and adjust — not a black-box chatbot you can't see inside.
- Website / WhatsApp chatbot setup
- Lead qualification & routing
- FAQ & support automation
- Bilingual Arabic/English conversations
- Human escalation workflow
- CRM integration for lead capture
- Conversation analytics
- Post-launch tuning window
Built on the channels your customers already use.
No custom app to download — the agent meets people where they're already messaging.
Before you ask, you might wonder…
Agentic AI & Chatbots is customer- and staff-facing — conversations people actually have with the agent. AI & Automation covers backend workflows that run without anyone talking to them, like content drafting or data processing pipelines.
No — it handles first-line, repetitive questions and escalates the rest. Your team spends time on conversations that actually need a person, not on answering "what are your hours" for the fifth time today.
The agent is scoped to a defined knowledge base and instructed to escalate rather than guess outside it. Testing during the tuning phase specifically probes for overreach before launch, not just happy-path questions.
Your existing FAQ, help center content, and any documentation you provide — scoped during the conversation-design phase so the agent isn't answering from general knowledge it shouldn't be trusted with.
Yes — the agent is built and tested bilingually from the start, including switching languages mid-conversation, not treated as a separate add-on.
Answer the easy questions automatically. Route the rest to a person.
Free 30-minute discovery call. Bring your most repeated customer question — we'll show you how the agent would handle it.