Frames, lens orders, and prescriptions — tracked to the customer.
Stock across frames and lens types, lab orders in progress, and repeat customers who need reminding it's been two years — all in one system.
Frame stock is counted branch by branch, so a customer is told "we'll check" when the model is sitting in the other store.
Lens orders sent to the lab are tracked on a notepad, and nobody can say where an order is when the customer calls.
Past customers are never contacted again — repeat purchase business walks out the door and doesn't come back.
Where an optical retail business actually needs the system first.
Live stock across branches, lab orders you can trace, and customers who hear from you again.
Before you ask, you might wonder…
Yes — multi-location inventory is standard, so staff can see and transfer a frame from another branch instead of telling the customer to come back later.
Yes — a lab order can be tracked as its own stage-based record linked to the customer's sale, so anyone at the counter can answer where an order stands.
Yes — in-store point of sale and an online store can share the same product catalogue and stock, so the two don't drift apart or oversell the same frame.
Stop losing sales to stock you can't see.
Free 30-minute discovery call. Tell us how stock, lab orders, and customers are tracked today — we'll tell you honestly what's fixable.
Frames, lens orders, and prescriptions — tracked to the customer.
Stock across frames and lens types, lab orders in progress, and repeat customers who need reminding it's been two years — all in one system.
Frame stock is counted branch by branch, so a customer is told "we'll check" when the model is sitting in the other store.
Lens orders sent to the lab are tracked on a notepad, and nobody can say where an order is when the customer calls.
Past customers are never contacted again — repeat purchase business walks out the door and doesn't come back.
Where an optical retail business actually needs the system first.
Live stock across branches, lab orders you can trace, and customers who hear from you again.
Before you ask, you might wonder…
Yes — multi-location inventory is standard, so staff can see and transfer a frame from another branch instead of telling the customer to come back later.
Yes — a lab order can be tracked as its own stage-based record linked to the customer's sale, so anyone at the counter can answer where an order stands.
Yes — in-store point of sale and an online store can share the same product catalogue and stock, so the two don't drift apart or oversell the same frame.
Stop losing sales to stock you can't see.
Free 30-minute discovery call. Tell us how stock, lab orders, and customers are tracked today — we'll tell you honestly what's fixable.