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Hammam Tourism - Case Study · Brand Identity · 2023

Hammam is a Riyadh-based travel agency that provides quality, cost-effective business and leisure travel solutions. The task was to redesign the existing logo to reposition it as a leading agency in their field.

Industry
Travel Agency

Duration
8 weeks

Region
Saudi Arabia · Gulf

Role
Strategy · Naming · Visual Identity · Bilingual System

Hammam Tourism brand identity visual system by Zaawia

The Challenge

The main problem was with their low-quality, outdated, generic logo. The company was trying to target a broader audience, and its existing identity didn’t embrace this. The goal was to design a creative, modern identity that would enhance their visual style.

Hammam Tourism had a loyal local clientele but a brand that looked like a 2009 clip art template. The founders wanted to compete with regional players for premium itineraries, but their existing identity made them invisible to that segment. They needed an identity that read 'considered, considered, considered' at first glance.

01 - Bilingual mark — must read with equal weight in Arabic and Latin script

02 - Brand had to survive scale — from a 16px favicon to a Riyadh storefront

03 - Differentiate from the 'palm tree + sunset' tourism cliché

04 - Apply across print, digital, social, signage, and travel documents



Logo Construction

During the exploration process, one concept stood out from the rest. We focused solely on that concept because we believed it was suitable for describing the business better.




Colors & Subtones

The proposed colour range was fresher than the previous brand colours. Purple and yellow are the primary colours. The purple colour stands for creativity and luxury. Yellow is about joy and positivity.


Final Touch



Our Approach

We worked the wordmark and the symbol in tandem — neither commits before the other does. The Arabic 'هـ' and the Latin 'h' were drawn from the same skeleton, giving the brand a single mark that reads in both scripts. Color stayed disciplined: one deep purple, one accent yellow, no decoration.


01

Position

Stakeholder workshops, segment positioning, and naming validation. Locked in 'premium considered' as the brand voice.

02

Mark

Wordmark and symbol developed in parallel — bilingual grid, dual-script construction, accessibility tested at 16px.

03

System

Color, type, brand pattern, photography direction, and voice guidelines. Full bilingual identity package.

04

Roll Out

Stationery, social templates, web identity, signage spec, itinerary documents — all bilingual, all on-system.

What we shipped, what it did

Outcomes

2 Scripts

Latin + Arabic with identical visual weight

4 Versions

Identity locks for every brand surface

2.3x

Premium itinerary inquiries in 90 days post-launch

<8wk

From kickoff to a full bilingual identity system

Customers testimonials


Rating

The new identity didn't just change how people saw us — it changed which customers walked in. Within three months of launching, the kind of brief we received looked completely different. Zaawia understood the business move, not just the design.

Mariam Al-Otaibi
Director, Hammam Tourism


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